Contracts

Privacy Policy

1. Definitions

  • “Personal Data” means any data relating to an identifiable individual, as defined under the PDPO.
  • “Data Subject” means the individual whose personal data is collected.
  • “Data User” refers to HostAdmin.online, which controls the collection, use, and processing of personal data.

2. Personal Data We Collect

2.1. Data You Provide

We may collect personal data that you voluntarily provide through:

  • contact forms, email, or chat;
  • order and billing processes;
  • technical support requests;
  • providing server access details for service execution.

This may include:

  • Full name and contact details (email, phone number);
  • Company information;
  • Billing details (we do not store full card information);
  • Server credentials (SSH, FTP, control panel);
  • Project-related information needed for service delivery.

2.2. Automatically Collected Data

When visiting our website, we may automatically collect:

  • IP address and geolocation (approximate);
  • Browser type, device information, and operating system;
  • Pages visited and usage logs;
  • Cookies and analytics data.

This information helps us improve website performance and security.

3. Purpose of Data Collection (PDPO — DPP1)

We collect and use your personal data only for purposes directly related to our business operations, including:

  • Providing system administration, server optimization, migration, monitoring, and other IT services;
  • Account setup and order processing;
  • Communication regarding projects, updates, invoices, and support;
  • Enhancing website/security performance;
  • Compliance with legal obligations in Hong Kong or other jurisdictions.

We will not use personal data for new purposes without your express consent.

4. Use and Processing of Personal Data (PDPO — DPP3)

We process personal data strictly for the purposes stated above.
We do not:

  • sell personal data;
  • trade or rent personal data;
  • share data for marketing without explicit consent.

5. Server Access Credentials

For technical work, we may request server access credentials.
We guarantee that:

  • Credentials are used only to perform the tasks you have requested.
  • Access is limited to authorized technical personnel.
  • Credentials are stored securely and deleted after project completion upon request.
  • You may revoke access rights at any time.

6. Data Storage and Security (PDPO — DPP4)

We implement appropriate technical and organizational measures to safeguard personal data, including:

  • Secure encrypted communication (HTTPS, SSH);
  • Access control and role-based permissions;
  • Secure storage systems;
  • Regular security updates and vulnerability patches.

Despite our efforts, no system can be fully immune to cyber threats.

7. Data Disclosure (PDPO — DPP3 & DPP4)

We may share your personal data only in the following limited cases:

  • With trusted service providers necessary for delivering our services (data centers, monitoring platforms, billing systems);
  • With payment processors to complete financial transactions;
  • With legal authorities, if required under Hong Kong law.

We do not disclose server data or credentials to third parties unless strictly necessary and authorized.

8. Data Retention (PDPO — DPP2)

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

At any time, you may request:

  • Deletion,
  • Correction,
  • Access to your stored data.

9. Your Rights Under Hong Kong PDPO

As a Data Subject in Hong Kong, you have the right to:

  • Request access to your personal data held by us;
  • Request correction of inaccurate or incomplete data;
  • Withdraw consent for certain data uses;
  • Request deletion of data, subject to legal or operational requirements.

To exercise your rights, contact: [email protected]

We respond to all PDPO-related requests within a reasonable timeframe.

10. Cookies and Tracking Technologies

We use cookies to:

  • improve website functionality;
  • analyze traffic and usage patterns;
  • enhance user experience.

You can disable cookies in your browser settings, although some features may not work properly.

11. International Data Transfers

Since HostAdmin.online may operate globally, your personal data may be transferred to servers or service providers located outside Hong Kong.

We ensure that all such transfers comply with PDPO requirements and use appropriate safeguards.

12. Third-Party Websites

Our website may link to external sites.
We are not responsible for their privacy policies or practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

You are encouraged to review this policy periodically.

14. Contact Us

For questions, PDPO requests, or privacy-related concerns, contact us:

HostAdmin.online
Email: [email protected]
Website: https://hostadmin.online

Contact Us: